[1.710] Game crashes/freezes - Post here

[Blackbishop]

We figured out the TEMP Folder Full Error.
See here for more details.


Please include the following files:

*Documents/My Games/Company of Heroes/warnings.log
*Documents/My Games/Company of Heroes/LogFiles/scarlog.[Date-and-Time].txt
*Temp/RandomLettersAndNumbers.dmp (see below)

How to get the DUMP file

• Hold Windows Key and click R
• Enter "%Temp%" (without " " and with % %)
• Find the .dmp file that was created at the time of the crash

Additional Information
Please provide the following information as well.

*What map were you playing?
*Which factions were involved?
*What were you doing when the crash occurred? Try to be as accurate as possible!
*Do the crashes happen during every or almost every game?


Doing this helps us figure out the cause of the crashes easier, and fix them. Posts without any relevant information will be deleted.

[Caen44]

Hi there,

game freezes after conscripsts built infantry tent on map Stalingrad Station. Had to restart my PC. It was a 2vs2 game against Wehr and PE AI. Me playing russians and my AI comrade, too. Next 2vs2 game with same army constellation on Mahilyou which got the same size as Stalingrad works fine. No problems to play this map. Also a 1vs1 on Angoville works without any crashes.

[bigironvault]

Anyone finding that there's no more speech? ie. When clicking an assigning actions for all armies, no more comments from the field?

[edmoilers]

Anyone have the issue that map can not be loading?

I have steam account and the map never be loading during skirmish.

after several mins, the pic turned back to the main menue ( is that call crush)

appericated any kinds of help.

[Blackbishop]

You should provide more information in order to help you, which map were you trying to play, what are your pc specs and in what settings level you have CoH/EF.

And try to not ask help for your problem in more than one topic, it won't increase amount of help received.

[Hastatus]

I'm sorry,my English is very poor.
When using the EF, can not load the archive.Or stop to load ，or play back to the desktop
This appears to be common

I forgot  explain，This failure is 1.5.0.1,Not previously


=====================================
23:33:36.81   UIFrontEnd - Loading Front End
23:33:36.81   THREAD: Hyper-Threading Technology Processors are not detected.
23:33:36.85   SOUND -- Initializing ...
23:33:37.71   SOUND -- Initialization completed!
23:33:37.71   UIFrontEnd - Initializing Forms
23:33:40.10   CampaignFilter::BindFilterSpecificWidgets()
23:33:40.20   Turning off auto-selection of profiles, we already have a profile selected.
23:33:40.20   GameInfo::ResetInfo - SyncLevel set to 0 on reset
23:33:40.20   GameInfo::ResetInfo - SyncLevel set to 0 on reset
23:33:40.20   MOD - Setting player (0) race to: allies_soviets
23:33:40.20   MOD - Setting player (0) race to: 2
23:33:40.20   MOD - Setting player (1) race to: axis
23:33:40.20   MOD - Setting player (1) race to: 3
23:33:40.20   ReportGameStartStats - no connection to server unable to report
23:33:40.20   Session::GetState - info, session's state changed to [1:STATE_DISCONNECTED].
23:33:40.20   PeerRemoveAll - flushing local session peer data
23:33:40.20   Session::Reset with reason 999 and MatchInternal::PeerRemoveAll
23:33:40.20   Got dlman msg [ack game CompanyOfHeroes allowtraffic]
23:33:40.20   Got dlman msg [ack game CompanyOfHeroes allowtraffic]
23:33:40.21   APP -- Game Start
23:33:40.21   Sent message game CompanyOfHeroes allowtraffic
23:33:40.21   GAME -- Ending FE
23:33:40.21   UIFrontEnd - Unloading Front End
23:33:40.21   SOUND -- Shutting down ...
23:33:40.34   SOUND -- Shutdown completed!
23:33:40.34
23:33:40.34   GAME -- *** Beginning mission 2p_carpiquet (1 Humans, 1 Computers) ***
23:33:40.34
23:33:40.34   GAME -- Recording game
23:33:40.42   Activating screen: GameLoadScreen
23:33:40.42   ReportGameStartStats - no connection to server unable to report
23:33:40.42   Got dlman msg [ack game CompanyOfHeroes allowtraffic]
23:33:40.43   TGAIO -- TGA file 'Data:scenarios\mp\classic\2p_carpiquet\2p_carpiquet.tga' is RLE compressed. For optimal speed, please re-save uncompressed.
23:33:40.85   THREAD: Hyper-Threading Technology Processors are not detected.
23:33:40.90   SOUND -- Initializing ...
23:33:41.76   SOUND -- Initialization completed!
23:33:41.78   PHYSICS: detected processor(s) capable of handling 4 threads.
23:33:41.82   MOD -- Locating MOD for scenario 'DATA:scenarios\mp\classic\2p_carpiquet\2p_carpiquet'
23:33:41.82   MOD -- Using Mod 'Eastern_Front'
23:33:41.82   Unable to load/parse precache file [DATA:scenarios\mp\classic\2p_carpiquet\2p_carpiquet_precache.lua]
23:33:41.95   Re-winding a compressed stream for file 'data:sound\wav\music_nonstream\coh_m01_cue_03_edit_load.smf'.  Expensive operation
23:33:41.95   Re-winding a compressed stream for file 'data:sound\wav\music_nonstream\coh_m01_cue_03_edit_load.smf'.  Expensive operation
23:33:47.95   GameObjLoader - upgrading load_count from 0 to 1049
23:33:49.00   Transport - median kBPS [hi/cur] sent = 0.0/0.0, recvd = 0.8/0.0, #p/sec[s/r] = 0.0/0.3, max unsent 0, version err 0, merge 0
23:33:51.71   GameObjLoader - upgrading load_count from 1049 to 1717
23:33:51.84   PHYSICS -- Created node factory 'HVOK'
23:33:51.84   PHYSICS -- Created node factory 'DMMY'
23:34:06.95   GameObjLoader - upgrading load_count from 28 to 3980
23:34:14.98   GameObjLoader 0b100f98 - resetting counters
23:34:14.98   GameObjLoader 0b100f98 - LOAD_DONE

==============================================

[Pegasus]

Hello everyone,

sorry if my english looks a little bit strange, but i am german and not trained to write in english.

I have the same problems, that some others have, since 1.500, and than later after patching to 1.501 i cant start a match.

I played with the eastern front mod since version 1.4 and everything seems to work fine. But since the update to 1.5 i cant start any game. If i start the EF launcher, the game seems to start normal, but if i choose a mission (in this case a part of Marketgarden) the game starts to load, but nothimg happens. After a few minutes i kill the game via the taskmanager.The same happens if i choose a new game.

I installed and deinstalled the 1.501 Version 3 times but nothing changes. Always the same black screen and no reaction from the game.
I read all your tips, to try to correct this, but nothing seems to work. I get always a black screen and nothing works.

Now i deinstalled 1.501 version and installed 1.4 again and it works fine without any Problems. coh is ver. 2.602.0 and as OS runs Windows 7 Prof.

Any ideas, what the problem is?

[Max 'DonXavi' von B.]

You could try to unininstall EF completely and make sure that there's no file of your installation left, maybe you have to delete some files manually. After you did that, reinstall EF and look if it works.

[Pegasus]

@MaxiKing6

Can you tell me, for wich Folders or Files i must search, after a normal deinstallation? I didn´t made a scrennshot of my coh install direction, befor i installed EF...

[Blackbishop]

You need to delete Eastern_Front folder, FactionFix.dll, LuaExtCore.dll, Eastern_Front.module and files/folders with name starting with "EF".

EF doesn't modify vanilla files so, you can play the campaigns whenever you want. I just tested and for me works.

Also, do you have any other mod installed?

[Pegasus]

Thanks for the list.

Tomorrow i will deinstall EF 1.4 and erase all files and folders you named. After that i try 1.501 and we will see what happens.

By the way, what do yu call "vanilla files"?

And yes i started with the "blitzkrieg mod" but it doesn´t work for me because i play mostly alone and "bk mod" targets multiplayers ;-)

Do you think that the "bk mod" could causes my problems?

In 1.4 i havent any problems though...

[Blackbishop]

vanilla = original game

No, I don't think BK is causing problems.

[angeljoanes]

Dear all,

I have the same issues... The game freeze especially when pioneer start building tent... I already trying almost all map with all available faction with the same result. Please be assure that my PC spec is more than enough to handle the graphic so I'm sure the problem is not in my PC spec. Yesterday when it crashes, It asked me to sent an error report. I already submit the report.

I think you guys done a really great job and I really loved it. I'll be great if someone could tell me what should I do to make the game work and not crashing anymore...

Thank's

[cephalos]

Dear all,

I have the same issues... The game freeze especially when pioneer start building tent... I already trying almost all map with all available faction with the same result. Please be assure that my PC spec is more than enough to handle the graphic so I'm sure the problem is not in my PC spec. Yesterday when it crashes, It asked me to sent an error report. I already submit the report.

I think you guys done a really great job and I really loved it. I'll be great if someone could tell me what should I do to make the game work and not crashing anymore...

Thank's

graphics set to "ultra"? If yes, lower and play.

[Blackbishop]

You should at least post your warnings.log file and your dmp file right after the crash. Otherwise we cannot look at the issue.