Company of Heroes: Eastern Front

Author Topic: Problem with launching the game  (Read 3725 times)

Offline mudcrab

  • Ingenery
  • *
  • Posts: 5
    • View Profile
Problem with launching the game
« on: August 18, 2010, 12:23:24 AM »
I first downloaded EF a few weeks ago, and kept running into the same problem. I could get it installed, but whenever I launched it I'd always get the same error message, "unable to find company of heroes directory". I got CoH from steam, so I figured that might have been the problem, but when I uninstalled it and redownloaded, this time making sure I installed it to ...\steam\steamapps\common\Company of Heroes, I encountered the same problem. I looked around this forum for more help, and found a post by someone with the exact same situation as me. I can't link to it, but as of this post I found it on the second page of the forum, titled "Install problems" and by someone named Ramone. The mod who responded in that thread was very helpful, but even after following all of their advice, I still couldn't get EF to run. As that thread seems to have died, and because there might be others with the same problem, I decided to make a new one. If anyone can provide me with any help to this problem, I would greatly appreciate it.

Offline Blackbishop

  • Administrator
  • Poster of the Soviet Union
  • *
  • Posts: 12053
  • Community Manager, Programmer and Kicker
    • View Profile
Re: Problem with launching the game
« Reply #1 on: August 18, 2010, 12:39:17 AM »
Steps:
1)Open EF Launcher
2)Click OK on Error Message
3)Click on Settings Menu
4)Change the current path of CoH to the correct one. Currently you should have nothing, just a grey text box.
5)After chosing the correct path,  you can now play from the launcher. Of course, perhaps you'll need to update your EF. If you updated EF before solving this error, most probably won't be able to update by the launcher, if not you should click on the "Check for Updates" button.

If you updated EF before solving this error, you should follow these steps:
1)Go to CoH folder, then to EF_Updates or something like that, you will recognize the correct folder because it stores the patches you download.
2)Execute each update in their respective order(Updates from 1.21 or above).
3)You are ready to play the lattest version of EF.

I hope this helps :P.
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...

Offline mudcrab

  • Ingenery
  • *
  • Posts: 5
    • View Profile
Re: Problem with launching the game
« Reply #2 on: August 18, 2010, 06:22:40 AM »
Thanks. That seems like it should work, but now I have an entirely different problem.

I've just finished redownloading and reinstalling EF, but when I start up the launcher it says 'Unable to locate "EF_LauncherData\Languages.ini"', and theres no text on any of the buttons in the launcher, or the error message that appears when I click on what should be Launch. I've probably uninstalled and reinstalled EF 10 times trying to get it to work, and its been doing this as well as not creating a desktop shortcut for the last 5 at least.

Offline Blackbishop

  • Administrator
  • Poster of the Soviet Union
  • *
  • Posts: 12053
  • Community Manager, Programmer and Kicker
    • View Profile
Re: Problem with launching the game
« Reply #3 on: August 18, 2010, 07:50:12 AM »
Do you know a windows app called "regedit"?

Can you run it(start menu->run) and search for this path?

if you have 32 bits OS
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{97AFD0D8-5720-4A59-BFDC-CB92A36FADF9}_is1

if you have 64 bits OS
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{97AFD0D8-5720-4A59-BFDC-CB92A36FADF9}_is1

Also, are you sure that you have the file on the correct folder :P ? Which language do you have?

The path must be "CoH directory\EF_LauncherData\Languages.ini"
« Last Edit: August 18, 2010, 07:57:54 AM by blackbishop »
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...

Offline mudcrab

  • Ingenery
  • *
  • Posts: 5
    • View Profile
Re: Problem with launching the game
« Reply #4 on: August 18, 2010, 09:46:31 PM »
I was able to fully follow the path in regedit, but I'm not sure what I'm supposed to do from there.

As for the file's location, there is a .ini file called Languages in C:\Program Files (x86)\Steam\steamapps\common\company of heroes\EF_LauncherData, which I believe is the right location.

Also, the language I have is English.

Offline Blackbishop

  • Administrator
  • Poster of the Soviet Union
  • *
  • Posts: 12053
  • Community Manager, Programmer and Kicker
    • View Profile
Re: Problem with launching the game
« Reply #5 on: August 18, 2010, 09:58:32 PM »
Please post the content of the keys :P or send them in a PM to me :P.

Cheers.
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...

Offline mudcrab

  • Ingenery
  • *
  • Posts: 5
    • View Profile
Re: Problem with launching the game
« Reply #6 on: August 18, 2010, 10:26:57 PM »
My computer and tech skills are absolutely horrid, so I'm not exactly sure what you mean by keys, but here's the data that was at the end of the regedit path, which I think is what you want.


...
« Last Edit: August 18, 2010, 10:41:50 PM by blackbishop »

Offline Blackbishop

  • Administrator
  • Poster of the Soviet Union
  • *
  • Posts: 12053
  • Community Manager, Programmer and Kicker
    • View Profile
Re: Problem with launching the game
« Reply #7 on: August 18, 2010, 10:45:17 PM »
that's what I meant :D!!! I removed your data for safety :P. I'm gonna check it. I'll post an answer later.

EDIT: by the way, the info it's not complete, could you export it, zip it and send it to me :P ?

To Export the Folder, right click->Ask for path/filename :D
« Last Edit: August 18, 2010, 10:47:47 PM by blackbishop »
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...

Offline mudcrab

  • Ingenery
  • *
  • Posts: 5
    • View Profile
Re: Problem with launching the game
« Reply #8 on: August 18, 2010, 11:16:12 PM »
As I said earlier, I'm horrible with tech stuff, so I have no idea what half the stuff you're talking about means, and even if I know what it means, I have no idea how to do it, especially zipping.  Also, being the genius that I am, I just realized that I can view the cut off parts of information by leaving my cursor over it. In case that's all you're missing, I'll send it to you in a PM.
« Last Edit: August 18, 2010, 11:35:03 PM by mudcrab »

Offline Blackbishop

  • Administrator
  • Poster of the Soviet Union
  • *
  • Posts: 12053
  • Community Manager, Programmer and Kicker
    • View Profile
Re: Problem with launching the game
« Reply #9 on: August 19, 2010, 02:08:19 AM »
Ah! one more thing... Remember that you must run EF with admin rights or an admin account.
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...

Offline King4400

  • Ingenery
  • *
  • Posts: 3
    • View Profile
Re: Problem with launching the game
« Reply #10 on: November 15, 2010, 09:47:48 PM »
Hi there
I've had exactly the problem described in this thread but annoying it doesn't get completed. I've done the regedit and found the string as directed by Black Bishop. Please can you tell me what happens next??
Thanks
PS - the game still works and is completely brilliant.
PPS - BlackBishop: I emailed you this mail but my browser's being dippy so have no idea if you've received it. Sorry for the dup. :-X