Company of Heroes: Eastern Front

Author Topic: [1.31] If your game crashes - Post here  (Read 102972 times)

Offline Blackbishop

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Re: *NEW NEW* If your game crashes - Post here
« Reply #75 on: September 02, 2010, 07:59:18 PM »
I have a Nvidia GT9600 GT 512 mb, which should be enough hopefully.

I'm not getting a new computer quite yet, as I'm busy with some other economically heavy things right now. Maybe another GB of ram could be a good idea though, as it's not the most expensive piece of hardware out there.
With radical solution meant having more than 4gb of ram and 64 bits OS :). Because 32 bits OS just handle up to 4gb, nothing more. So if you have 20GB of ram and a 32 bits OS(XP/Vista/7) it just will recognize 4GB.
« Last Edit: September 03, 2010, 01:21:51 AM by blackbishop »
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Might controls everything, and without strength you cannot protect anything. Let alone yourself...

Offline Dot.Shadow

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Re: *NEW NEW* If your game crashes - Post here
« Reply #76 on: September 03, 2010, 12:57:13 AM »
Only 3 GB? I thought it was capped at 4 GB.

Offline Blackbishop

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Re: *NEW NEW* If your game crashes - Post here
« Reply #77 on: September 03, 2010, 01:18:15 AM »
Only 3 GB? I thought it was capped at 4 GB.
Oh yes... my bad :). Fixed.
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Offline MAI29

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Re: *NEW NEW* If your game crashes - Post here
« Reply #78 on: September 03, 2010, 02:09:20 AM »
Please include the following files:

*Documents/My Games/Company of Heroes/warnings.log
*Temp/RandomLettersAndNumbers.dmp (see below)

How to get the DUMP file
  • Hold Windows Key and click R
  • Enter "%Temp%" (without " " and with % %)
[li]Find the .dmp file that was created at the time of the crash

I have windows7 pro, it will not let me do the %Temp%   >:( . It is in my regedit. (%Temp% so I know it is there)
My game crashes about half way Through no matter if it a small map or a large map. (2 or 8 player skirmish)
Is there another way for me to get the "crash report" ?
[/li][/list]

Offline Blackbishop

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Re: *NEW NEW* If your game crashes - Post here
« Reply #79 on: September 03, 2010, 04:00:59 AM »
Please include the following files:

*Documents/My Games/Company of Heroes/warnings.log
*Temp/RandomLettersAndNumbers.dmp (see below)

How to get the DUMP file
  • Hold Windows Key and click R
  • Enter "%Temp%" (without " " and with % %)
  • Find the .dmp file that was created at the time of the crash
I have windows7 pro, it will not let me do the %Temp%   >:( . It is in my regedit. (%Temp% so I know it is there)
My game crashes about half way Through no matter if it a small map or a large map. (2 or 8 player skirmish)
Is there another way for me to get the "crash report" ?
Fixed...

I have win7 too and doing that shows me the temp folder as well. You can search for your temp folder over your user folder\appdata\local
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...

Offline Blyfri

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Re: *NEW NEW* If your game crashes - Post here
« Reply #80 on: September 05, 2010, 03:12:15 PM »
Hi, I'm new to EF but i have to say I like it so far:)
Have however come over a little bug:
I was playing the "Allied hardcore defensive winter" map that I got from http://companyofheroes.filefront.com [nofollow].
I was playing the Soviet and the CPU faction was Wehrmacht.

On this map you start with a few MG-bunkers and Flak-88's; aswell as a squad of American riflemen, theese were talking russian (no problem:P) and had the build button, but nothing to build, so I guess the game recognised them as russians. The crash happens, and this have happened each time me and my friends have tried it, when we try to make the "american" squad take over an Flak-88. I suppose the game thinks of them as russians and therefor not able to use weapons laying around, but the icon appears when we mouse-over and it is clickable.
I hope the files i added are the right ones, good luck on findign the bug:)

Offline izodex

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Re: *NEW NEW* If your game crashes - Post here
« Reply #81 on: September 09, 2010, 08:58:08 PM »
Ok so I was playing online and it crashed:

*I think I got the files attached

*Map: The Scheldt
*Factions: 3 Soviets (comps) vs. 3 Wehrmacht (humans)
*Doing: watching an ally's rocket halftrack barrage on countless hordes of red infantry, then I clicked on the minimap to go to my base and it froze the visual and looped the audio
*Crashes during every or almost every game: yes, but lately it has been a different crash than this where the visual sticks (except the cursor) and flashed between the last 2 frames, but the audio keeps going (as does the battle) underneath the stuck visuals.


I hope that by doing this, it will help you figure out the cause of the crashes easier, and fix them.

v/r

izo
screenname: mezzomorto

Offline axle.

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Re: *NEW NEW* If your game crashes - Post here
« Reply #82 on: September 29, 2010, 04:32:44 AM »
berlin, 1 human soviet and 2 AI soviet. 3 AI Wehrmacht. just attacking the other side, almost won the match. half an hour of play and then crash report. this happens every time, including skirmish and multiplayer games.
« Last Edit: September 29, 2010, 05:18:38 AM by axle. »

Offline Hackslide

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Re: *NEW NEW* If your game crashes - Post here
« Reply #83 on: October 12, 2010, 09:54:55 PM »
crash every time only on multiplayer game, skirmish by my own seems to work fine, al least for now, 3 players, 2 soviets 1 american, 3 panzer elite Hard AI, crash randomly.

alienware m15x
core i7 q820 1.73 ghz
6gb ram
1gb nvidia 280m
windows 7 home premium 64 bits

hp dv5la
turion x2 2.1 ghz
3gb ram
radeon hd 3450 512 mb
windows 7 ultimate 32 bits

Toshiba a305d
TurionX2 2.1 ghz
2GB ram
128 mb Radeon x1250
windows vista (ugh) 32 bits

Thanks for any help

Offline Blackbishop

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Re: *NEW NEW* If your game crashes - Post here
« Reply #84 on: October 13, 2010, 02:29:53 AM »
Try lowering your video settings from ultra to high or high to medium.
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Might controls everything, and without strength you cannot protect anything. Let alone yourself...

Offline Hackslide

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Re: *NEW NEW* If your game crashes - Post here
« Reply #85 on: October 13, 2010, 05:08:20 AM »
Try lowering your video settings from ultra to high or high to medium.

thanks, but the 3 computers run the game on low graphics since we suffered from lag

Offline Friggit

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Re: *NEW NEW* If your game crashes - Post here
« Reply #86 on: October 17, 2010, 07:22:35 PM »
I crash every map most of the time when the loading bar is 50-70% full and get this error : ---------------------------
Error
---------------------------
Unable to create the error report.



Please verify that there is enough space in your TEMP folder.
---------------------------
OK   
---------------------------

I tried to load the Berlin map before the crash.
It was me as a Soviet and 3 CPU allies as soviets vs 4 Wehrmacht.
When the crash occured i was watching the loading bar :P
Yes, the crash happens almost every game.

My CoH was patched with every individual patch from 1.0-2.601. After that i ran it then closed it. Then installed Eastern front and patched it. I don't know how i keep crashing.

PCSPECS: Windows 7 32bit
Ati 3870 Crossfire
Gigabyte GA-MA 790x Motherboard
4gb Ram
640gb Hard Drive

Any help is appreciated, also see attached WARNINGS log.

Offline Blackbishop

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Re: *NEW NEW* If your game crashes - Post here
« Reply #87 on: October 17, 2010, 08:40:05 PM »
I crash every map most of the time when the loading bar is 50-70% full and get this error : ---------------------------
Error
---------------------------
Unable to create the error report.



Please verify that there is enough space in your TEMP folder.
---------------------------
OK   
---------------------------

I tried to load the Berlin map before the crash.
It was me as a Soviet and 3 CPU allies as soviets vs 4 Wehrmacht.
When the crash occured i was watching the loading bar :P
Yes, the crash happens almost every game.

My CoH was patched with every individual patch from 1.0-2.601. After that i ran it then closed it. Then installed Eastern front and patched it. I don't know how i keep crashing.

PCSPECS: Windows 7 32bit
Ati 3870 Crossfire
Gigabyte GA-MA 790x Motherboard
4gb Ram
640gb Hard Drive

Any help is appreciated, also see attached WARNINGS log.
Well, @ImperialKaskins time to check your theory ;).

@Friggit
Could you follow these steps?

1)Start Menu->Run(or windows key + R)->temp
2)Delete all what you can.
3)Start Menu->Run(or windows key + R)->%temp%
4)Delete all what you can.
If you get the error again, repeat from step 1. Try to keep clean these folders in order to avoid those errors.


If you have any question, let us know.
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...

Offline colneri001

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Re: *NEW NEW* If your game crashes - Post here
« Reply #88 on: October 19, 2010, 11:22:12 AM »
I have weird problem here how it goes: when i play eastern front and i am in the middle of the game my HQ starts to shake and i alt+tab it went away then i played and it worked.Then when i go to that area where it shaked, it shaked again then i did the same thing after for sometime it shaked again but a different area.Then i did the same thing i alt+tab it then after for some time it shaked ant i have no total control of my pc so restarted it.I went to eastern front the same thing happened.Please Help me!! :'(

Offline Blackbishop

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Re: *NEW NEW* If your game crashes - Post here
« Reply #89 on: October 22, 2010, 04:19:58 AM »
I have weird problem here how it goes: when i play eastern front and i am in the middle of the game my HQ starts to shake and i alt+tab it went away then i played and it worked.Then when i go to that area where it shaked, it shaked again then i did the same thing after for sometime it shaked again but a different area.Then i did the same thing i alt+tab it then after for some time it shaked ant i have no total control of my pc so restarted it.I went to eastern front the same thing happened.Please Help me!! :'(
What are your computer specs?

Did you tried to lower the game settings?

Do you have the latest drivers for your pc?
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...