[1.31] If your game crashes - Post here

[Rikard Blixt]

We figured out the TEMP Folder Full Error.
See here for more details.


Please include the following files:

*Documents/My Games/Company of Heroes/warnings.log
*Temp/RandomLettersAndNumbers.dmp (see below)

How to get the DUMP file

• Hold Windows Key and click R
• Enter "%Temp%" (without " " and with % %)
• Find the .dmp file that was created at the time of the crash

Additional Information
Please fill out the follow information as well.

*What map were you playing?
*Which factions were involved?
*What were you doing when the crash occurred? Try to be as accurate as possible!
*Do the crashes happen during every or almost every game?


Doing this helps us figure out the cause of the crashes easier, and fix them.

[MultiDoc]

Thanks for the clarification 

(by the way, is it safe to empty the Temp folder from all those files ? can we delete them without having problems ?)

[Rikard Blixt]

The general rule of delete files from the temp folder is
"If it haven't been changed since you started the computer you can remove it".

[MultiDoc]

The general rule of delete files from the temp folder is
"If it haven't been changed since you started the computer you can remove it".

Got it , thanks.

[Raneman]

Playing Berlin as Russians, all factions involved, crashed when T-34 finished.

[Jimbosmith]

Playing Berlin as Russians, all factions involved, crashed when T-34 finished.

Do you have any of the warning logs?

[MajorWintersEasyCO]

forum wont let me post a .dmp file.

[macbiz]

Game crashed in Cossbot? In middle of battle. See attached warning log. Now can't launch EF Launcher without it crashing. Stuck in loop. So can't play mod, looking for fix for that in forums.
 Also, have ben getting a language file is incorrect error, not sure what that means.

 

[Rikard Blixt]

forum wont let me post a .dmp file.

Fixed.

@macbiz,

Wrong warnings.log, you must post it right after the crash, it gets overwritten each time you start CoH, even if it's without errors.

[Spaldo]

Hi,

Our group have just updated from 1.04 to 1.1.1 hoping that the crashes would fix... However, we are still getting the crashes every game.

It is ALWAYS towards the end.  Generally once one team is going for the throat to end the game.

The last instance was with 3 human vs 3 human players on Ala Wai Canal.

I was the host and I did not crash.  The 3 russian players on the OTHER side did crash however...  Attached is my (non-crashing host log)

The next post will contain the requested files from one of the players who actually did crash. 

Hopefully this will assist in giving you information from both sides of the crash and assist in finally fixing this terrible problem.

Post Merge: June 07, 2010, 02:54:10 PMHere are the files for one of the players who crashed...

[b4het]

I have another problem: every time I want to start Eastern Front over the Play EF button in the Launcher this message comes: "eastern front launcher has stopped working" - I've win7 but the main game runs on it. So what you think is the prob?? I have launcher 1.10 and the game on 1.11 so what is it?

[Spaldo]

Any word on my crashing issue ? 

[THEBFG]

Just downloaded eastern front the other day and it loads fine, until about 10 minutes in the game CtDs on me. this happens on every map with any faction if i run EF
it wont let me put up the dmp file but heres the log:

2010-06-15 20:08:57  Entered Unhandled Exception Filter

2010-06-15 20:08:57  Minidump file successfully saved

                          C:\Users\TFG\AppData\Local\Temp\CoHK9QT0IF6.dmp

2010-06-15 20:08:57  Launching BsSndRpt.exe

                          "BsSndRpt.exe" /i "C:\Users\TGF\AppData\Local\Temp\BsSndRpt.ini"

thanks on the forehand

[mastrixlord]

Always crashes during loading, at about 70% loaded, on any map if there is a Soviet faction in the game, doesn't matter if it's human or an AI. I was running version 1.1.1.1 and my vanilla CoH is patched to the most recent version. Also won't make a .dmp file because it says the Temp folder is full even though i emptied the folder just before the crash

[gijas]

I get crashes to when maps load (not all) Leningrad (6) player works, Moscow (2) player works but most of the maps like Stalingrad and Rostov crash or the COH exe crashes when loading the map? I play single player skrimish solo so not sure how the multiplayer side works? Can you add more than one cpu player and change the difficulty to expert cpu? Not sure but I've tryed different combos and it seems its just the particular map that Im playing on that is crashing and not the settings in general.

 I've uninstalled and reinstalled once and updated to the latest version you currently have... no problems with that.

Also, I get the temp folder is full error like the guy above me but its not full at all? Keep up the good work though and from the maps I have been able to play it seems like a great mod especially the arty effects and explosions in general.