Arbitration works by using a 'trust rating' system. Trust ratings, just like automatch points, cannot be viewed in any way. Although nearly nothing is known about it, what is known is that trust ratings increase when a player is involved in less disputes, and decrease when a player is involved in more disputes.In the event of arbitration, a dispute is added to the statistics of the players of the game. A win will also be added to the player(s) that have the highest trust rating, and a loss to the other player(s). In a sense, arbitration awards legitimate players who have played a lot of games but do not get into many disputes. Players who purposely 'drophack' or disconnect on purpose frequently, will decrease their trust rating, eventually causing losses in the majority of disputes.