Company of Heroes: Eastern Front

Author Topic: Mod launcher crashes when trying to update  (Read 3599 times)

Offline acegard

  • Ingenery
  • *
  • Posts: 22
  • Pride of ze Fatherland
    • View Profile
Mod launcher crashes when trying to update
« on: January 22, 2011, 05:26:12 PM »
hey guys! First off I love the mod (Best mod to happen to CoH!) and I am very excited about the new version. however, when trying to update it through the mod launcher, it "gathers information" for a minute or two and then crashes. it triggered my Visual Studio Just-In-Time debugger the last time it crashed, and the debugger said it had hit a breakpoint in the code. I really don't have a problem with it not updating through the launcher as I can download the update through Moddb, but it also crashes before the play button appears so I wouldn't be able to play it if I did!
cheers,
Acegard
They're scratching your paint job!

Offline Rikard Blixt

  • Administrator
  • Mr. Spam
  • *
  • Posts: 1930
  • 'The Fixer'
    • View Profile
    • Eastern Front
Re: Mod launcher crashes when trying to update
« Reply #1 on: January 22, 2011, 05:37:20 PM »
Can you post EF_launcher.log from your CoH Dir?
Valar Morghulis
Quote
[CoH:EF-Dev]Walki: BULLSHIT
[CoH:EF-Dev]Walki: I'll eat a tree if this won't work now
[CoH:EF-Dev]Rizz: ok
[CoH:EF-Dev]Rizz: I'll hold you to it
<10 minutes later>
[CoH:EF-Dev]Walki: I think I really gotta eat a tree...
[CoH:EF-Dev]Walki: got a decent one?

Offline acegard

  • Ingenery
  • *
  • Posts: 22
  • Pride of ze Fatherland
    • View Profile
Re: Mod launcher crashes when trying to update
« Reply #2 on: January 22, 2011, 05:48:14 PM »
Well I took a look at the log file myself and the error message was: "could not connect to remote server." Now I'm kicking myself, because I had forgot to reset my proxy settings after getting home from school. It's now working just fine. However, as a suggestion, instead of letting the launcher crash if this happens, an error dialog would be nice. ;)
thanks!
They're scratching your paint job!

Offline Wilson

  • Donor
  • Strelky
  • *
  • Posts: 68
    • View Profile
Re: Mod launcher crashes when trying to update
« Reply #3 on: January 22, 2011, 06:42:35 PM »
This sound similar to some crashes I had with the launcher yesterday. I'm assuming that was because it couldn't access the server and crashed in the same way acegard just described. I don't have those logs because I've updated since then, but it sounds like a similar thing.

Offline SPiTFiRE

  • Ingenery
  • *
  • Posts: 3
    • View Profile
Re: Mod launcher crashes when trying to update
« Reply #4 on: January 23, 2011, 10:54:08 PM »
I am having similar problems my launcher ether gust freezes or a crash error message comes up i even tried downloading the full update but after 2 in a half hours it crashed to am not to sure if this is gust my computer or not. i am a really big fan of this mod and have been looking forward to 1.30 for months now please help

Offline acegard

  • Ingenery
  • *
  • Posts: 22
  • Pride of ze Fatherland
    • View Profile
Re: Mod launcher crashes when trying to update
« Reply #5 on: January 23, 2011, 10:58:24 PM »
Well do check your proxy settings just in case and try downloading it from Moddb with different browsers if necessary (sometimes this helps for me).
They're scratching your paint job!

Offline Blackbishop

  • Administrator
  • Poster of the Soviet Union
  • *
  • Posts: 12053
  • Community Manager, Programmer and Kicker
    • View Profile
Re: Mod launcher crashes when trying to update
« Reply #6 on: January 23, 2011, 11:01:05 PM »
I am having similar problems my launcher ether gust freezes or a crash error message comes up i even tried downloading the full update but after 2 in a half hours it crashed to am not to sure if this is gust my computer or not. i am a really big fan of this mod and have been looking forward to 1.30 for months now please help
Did you run the launcher with admin rights?

You can download the full installer and then download the patches manually if you like.
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...

Offline SPiTFiRE

  • Ingenery
  • *
  • Posts: 3
    • View Profile
Re: Mod launcher crashes when trying to update
« Reply #7 on: January 23, 2011, 11:30:08 PM »
OK going to try downloading it from one of the moty servers if i do this should i uninstall the 1.20 version?

Post Merge: January 23, 2011, 03:39:30 PM
ah crap download saild that it had finished affter downloading only 18mb i tryed to run it and it says NSIS Error :(
« Last Edit: January 23, 2011, 11:41:06 PM by SPiTFiRE »

Offline acegard

  • Ingenery
  • *
  • Posts: 22
  • Pride of ze Fatherland
    • View Profile
Re: Mod launcher crashes when trying to update
« Reply #8 on: January 23, 2011, 11:45:09 PM »
NSIS error usually means that the installer package is corrupted. The install package is not 18 MB so you didn't download all of it, so that will trigger a corrupted install anyway because all the information it needs isn't there. I would check your network (powercycle your modem/router), update your firewall and make sure the EF launcher and your browser is allowed through.
They're scratching your paint job!

Offline Blackbishop

  • Administrator
  • Poster of the Soviet Union
  • *
  • Posts: 12053
  • Community Manager, Programmer and Kicker
    • View Profile
Re: Mod launcher crashes when trying to update
« Reply #9 on: January 23, 2011, 11:51:29 PM »
The size of the 1.30 full installer is 777MB. If you download something with smaller size is corrupted/incompleted. You should uninstall 1.20 before installing 1.30.
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...

Offline SPiTFiRE

  • Ingenery
  • *
  • Posts: 3
    • View Profile
Re: Mod launcher crashes when trying to update
« Reply #10 on: January 24, 2011, 02:54:08 AM »
Finaly got it to download :D thank you acegard and blackbishop so very much :)

Offline acegard

  • Ingenery
  • *
  • Posts: 22
  • Pride of ze Fatherland
    • View Profile
Re: Mod launcher crashes when trying to update
« Reply #11 on: January 24, 2011, 03:01:20 AM »
no problem. I hope to see you online!
They're scratching your paint job!