Company of Heroes: Eastern Front

Author Topic: Error when trying to play or patch  (Read 2479 times)

Offline StormsDivision

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Error when trying to play or patch
« on: October 18, 2010, 06:22:54 PM »
My friend has an error when trying to patch or play Eastern Front, when he tries to select either of the two options he gets an error saying ''Eastern front mod does not appear to be installed on your system try reinstalling eastern front mod to continue''.

He is trying to install the main client download, he has tried to reinstall twice now but with no luck, he has double checked that his EF is installing to his CoH folder and he also has Net framework 3.5. He is using Windows XP.

All help is appreciated! Thanks in advance!

Offline Blackbishop

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Re: Error when trying to play or patch
« Reply #1 on: October 18, 2010, 08:03:07 PM »
Did your friend have installed microsoft visual c++ 2005 and 2008 redistributable routines?

Could you post an screenshot of your coh directory?

Is he using steam or retail CoH?
Mors Indecepta

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Offline StormsDivision

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Re: Error when trying to play or patch
« Reply #2 on: October 18, 2010, 08:10:33 PM »
I don't know if he has the c++ installed but we have played EF before on previous patches without problems.

Here is a picture of his coh directory http://img241.imageshack.us/img241/3480/coh1.gif [nofollow]

He is using the RETAIL version of CoH, he has confirmed that that is his retail folder for CoH.