Company of Heroes: Eastern Front

Author Topic: CRASH  (Read 2533 times)

Offline eslamdeepo

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CRASH
« on: January 18, 2015, 03:01:48 PM »
I HAVE CRASH PROBLEM THE GAME WORKS NORMAL BUT WHEN I TRY TO PLAY WITH THE OSTHEER ARMY IN THE EF_Setup2.3.0.0_Full PATCH

THE GAME CRASH TO DESKTOP  ANY IDEAS ?

Offline Blackbishop

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Re: CRASH
« Reply #1 on: January 18, 2015, 08:22:25 PM »
You should give us something to work on first. Also, moved to the right section. Tech support in Other discussions is more for non-EF related issues ;).

We figured out the TEMP Folder Full Error.
See here for more details.


Please include the following files:

*Documents/My Games/Company of Heroes/warnings.log
*Documents/My Games/Company of Heroes/LogFiles/scarlog.[Date-and-Time].txt
*Documents/My Games/Company of Heroes/LogFiles/ailog.[Date-and-Time].txt
*Temp/RandomLettersAndNumbers.dmp (see below)

How to get the DUMP file
  • Hold Windows Key and click R
  • Enter "%Temp%" (without " " and with % %)
  • Find the .dmp file that was created at the time of the crash

Additional Information
Please provide the following information as well.

*What map were you playing?
*Which factions were involved?
*What were you doing when the crash occurred? Try to be as accurate as possible!
*Do the crashes happen during every or almost every game?
*What game mode were you playing?


Doing this helps us figure out the cause of the crashes easier, and fix them. Posts without any relevant information will be deleted.

One last thing I'd like to add as note: IF YOU ARE PLAYING THE NO-POP CAP MODE AND YOUR GAME CRASHES, YOU SHOULD NOT BE LOOKING FOR TECH SUPPORT FROM US, BECAUSE WE DO NOT GIVE SUPPORT FOR THAT VARIANT OF THE GAME.

That game-type was included due to popular demand, and since CoH Essence engine cannot support the stress of handling too many objects regardless if you use vanilla factions or not, specially if you are fighting against AI(regardless of faction) we can't do anything about it.
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...

Offline eslamdeepo

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Re: CRASH
« Reply #2 on: January 20, 2015, 06:17:48 PM »
here is the log and the warning and the game crash to desktop  with the OSTHEER army in all the maps and in  all the mods

Offline Blackbishop

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Re: CRASH
« Reply #3 on: January 20, 2015, 07:35:50 PM »
You are playing the old CoH v2.602 version with the new EF v2.300. If you don't install the compatibility patch you will always get crashes. We don't offer support to old versions though, so I hope your crash is due to the lack of the aforementioned patch so it would be fixed when you install it.
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...

Offline eslamdeepo

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Re: CRASH
« Reply #4 on: January 20, 2015, 09:18:09 PM »
CAN U GIVE ME THE LINK ?

Offline Blackbishop

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Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...