Company of Heroes: Eastern Front

Eastern Front Mod (Read-Only) => Bugs & Tech Support => Topic started by: sniperace888 on February 09, 2012, 06:33:37 AM

Title: Game crashes to desktop when uploading saved game in Eastern Front v. 1.6
Post by: sniperace888 on February 09, 2012, 06:33:37 AM
Hi,

I downloaded the EF v1.6 and the game crashes to desktop when loading a saved game.  It never did that with v. 1.5.  What could be causing this ?

Please help.
Thanks.
Title: Re: Game crashes to desktop when uploading saved game in Eastern Front v. 1.6
Post by: Blackbishop on February 09, 2012, 06:51:09 AM
We need your crash files otherwise we won't know what is happening. Another user also has this similar problem: http://easternfront.org/forums/index.php?topic=7467.0
Title: Re: Game crashes to desktop when uploading saved game in Eastern Front v. 1.6
Post by: sniperace888 on February 09, 2012, 07:32:22 AM
These are the files that were generated. Which ones do you need to see in detail ?

Thanks.

CoHFT510JT0.dmp*
1FT11LC0.xml*
warnings.log
configuration.lua
warnings.2012-02-09.01-08-27.txt
artmessages.2012-02-09.01-08-27.txt
soundmessages.2012-02-09.01-08-27.txt
localizer.2012-02-09.01-08-27.txt
playercfg.lua
designmessages.2012-02-09.01-08-27.txt
physicsmessages.2012-02-09.01-08-27.txt
2p_psel-save0.cohsav
Title: Re: Game crashes to desktop when uploading saved game in Eastern Front v. 1.6
Post by: Blackbishop on February 09, 2012, 07:38:36 AM
What map are you trying to load? It is an EF map?

These files should suffice:
warnings.log
Located on My Games\Company of Heroes\. For any Eastern Front related errors.

scarlog.####.####.txt
Located on My Games\Company of Heroes\LogFiles. For SCAR related errors. Replace the "#" for the current date and time.

ailog.####.####.txt
Located on My Games\Company of Heroes\LogFiles. For AI related errors. Replace the "#" for the current date and time.

somefile.dmp
Only for game crashes.
Located on:
WinXP -> C:\Documents and Settings\username\Local Settings\Temp(you can access faster if you use the run box with %temp% command).

Win Vista & 7 -> C:\users\username\AppData\Local\Temp(you can access faster if you use the run box with %temp% command).

Or in weird cases, sometimes in C:\WINDOWS\Temp (you can access faster if you use the run box with temp command).

The dmp file has a generic name but you should be able to identify it by checking the date of creation.
Title: Re: Game crashes to desktop when uploading saved game in Eastern Front v. 1.6
Post by: sniperace888 on February 09, 2012, 07:49:25 AM
It crashes using EF or Coh maps. It also crashed in skirmish and campaign modes.
Title: Re: Game crashes to desktop when uploading saved game in Eastern Front v. 1.6
Post by: 250.Inf. Div. on February 09, 2012, 01:45:34 PM
It crashes using EF or Coh maps. It also crashed in skirmish and campaign modes.

Same thing happens to me :-\
Title: Re: Game crashes to desktop when uploading saved game in Eastern Front v. 1.6
Post by: Blackbishop on February 09, 2012, 06:03:59 PM
Cope is currently checking the issue reported in this topic:

http://easternfront.org/forums/index.php?topic=7467.0
Title: Re: Game crashes to desktop when uploading saved game in Eastern Front v. 1.6
Post by: vikingsteve on February 09, 2012, 11:23:29 PM
I'm actually having the same issue as well.
Title: Re: Game crashes to desktop when uploading saved game in Eastern Front v. 1.6
Post by: Alex_ on February 10, 2012, 06:45:11 AM
Game  freezes when uploading saved game in Eastern Front
map - EF_ Rostov - 8p_rostov - save0.cohsav  (same and 8p_montargis region)

now install version EF 1.400 and test map 8p_rostov - normally working and uploading saved game on high-ultra graphics setting

Title: Re: Game crashes to desktop when uploading saved game in Eastern Front v. 1.6
Post by: viruz777 on February 13, 2012, 10:42:50 PM
I have the same issue. Game crashes to bug splat after trying to load any skirmish saved game against AI
Title: Re: Game crashes to desktop when uploading saved game in Eastern Front v. 1.6
Post by: 101jaeger on March 12, 2012, 12:18:53 PM
same problem will all saved games here.

a fix would be nice - it would be great to start a game "from the middle" again...
to shorten up time.

thanks beforehand



Title: Re: Game crashes to desktop when uploading saved game in Eastern Front v. 1.6
Post by: Cranialwizard on March 12, 2012, 12:33:08 PM
same problem will all saved games here.

a fix would be nice - it would be great to start a game "from the middle" again...
to shorten up time.

thanks beforehand
Hi there,

A fix has already been made and distributed to the internal and will be released next patch.
Title: Re: Game crashes to desktop when uploading saved game in Eastern Front v. 1.6
Post by: sniperace888 on March 12, 2012, 06:37:46 PM
Does that mean I can re-download 1.6 now or do I have to wait for an updated version?

Thanks. :D
Title: Re: Game crashes to desktop when uploading saved game in Eastern Front v. 1.6
Post by: Blackbishop on March 12, 2012, 06:47:17 PM
That means we will release an update when it is ready ;).
Title: Re: Game crashes to desktop when uploading saved game in Eastern Front v. 1.6
Post by: jdogg on March 15, 2012, 10:27:25 PM
I noticed that Cranial said a fix was made and to be implemented into the next patch im just curious as to what it was exacty that was corrupting the save files?
Title: Re: Game crashes to desktop when uploading saved game in Eastern Front v. 1.6
Post by: Blackbishop on March 15, 2012, 10:34:58 PM
I noticed that Cranial said a fix was made and to be implemented into the next patch im just curious as to what it was exacty that was corrupting the save files?
Adding a requirement_action which needs a required_critical inside a critical makes the trick :P.
Title: Re: Game crashes to desktop when uploading saved game in Eastern Front v. 1.6
Post by: Copernicus on March 16, 2012, 04:49:44 PM
Click this link (http://forums.relicnews.com/showthread.php?265594-requirements%5Crequired_critical-considered-harmful) for more information. I'd like to point out that the savegames themselves are broken and even with the patch you will not be able to load those broken savegames. However, any new savegame you create will work just fine.
Title: Re: Game crashes to desktop when uploading saved game in Eastern Front v. 1.6
Post by: bopokippo on March 16, 2012, 10:55:26 PM
hmm, I think this will explain my other thread.

http://easternfront.org/forums/index.php?topic=7512.0
Title: Re: Game crashes to desktop when uploading saved game in Eastern Front v. 1.6
Post by: Shwepps on March 21, 2012, 10:42:39 PM
Same trouble. When it will be solved?
Title: Re: Game crashes to desktop when uploading saved game in Eastern Front v. 1.6
Post by: Blackbishop on March 21, 2012, 10:50:36 PM
When the next patch is released... should be very soon ;).
Title: Re: Game crashes to desktop when uploading saved game in Eastern Front v. 1.6
Post by: jdogg on March 22, 2012, 01:38:06 AM
When the next patch is released... should be very soon ;).

Mindgames :o
Title: Re: Game crashes to desktop when uploading saved game in Eastern Front v. 1.6
Post by: 101jaeger on March 30, 2012, 03:22:53 PM
thank you so much for patching this.

i am so used to use saved games!!!

Title: Re: Game crashes to desktop when uploading saved game in Eastern Front v. 1.6
Post by: Otto Halfhand on March 31, 2012, 12:54:42 AM
I have had the saved game CTD problem as well. I also find I have a CTD problem when I abort a game or complete a game. This does not always happen but usually occurs. If this condition is related to the one thats been solved great! If not I can grab thr files from my next crash report.